CRM Overview — StockExplainer

+249%

+13.3% per year

Past performance does not guarantee future results. The data presented is indicative and may not be updated in real-time.

Country US

Exchange NYSE

Industry Software - Application

Sector Technology

Market Cap $316.32B

CEO Mr. Marc R. Benioff

Salesforce, Inc. is a company that helps businesses manage their relationships with customers. They provide tools that allow companies to keep track of sales, offer personalized customer service, and run marketing campaigns. With their platform, businesses can easily create apps and connect with customers across different channels like websites and social media. Overall, Salesforce makes it easier for companies to understand and serve their customers better.

Streams of revenue

Subscription and Support: 54%

Service Cloud: 14%

Sales Cloud: 13%

Salesforce Platform and Other: 11%

Marketing and Commerce Cloud: 8%

Geographic Distribution

Americas: 66%

Europe: 24%

Asia Pacific: 11%

Core Products

📊

Tableau Data visualization

☁️

Sales Cloud Sales automation

🛠️

Service Cloud Customer support

🛒

Commerce Cloud E-commerce solutions

📈

Marketing Cloud Marketing automation

Business Type

Business to Business

Competitive Advantages

📈

Scalable Solutions Salesforce's flexible platform supports businesses of all sizes, enabling easy scalability as companies grow and their needs evolve.

📊

Robust Data Analytics Salesforce’s advanced analytics capabilities, particularly through Tableau, provide actionable insights, allowing customers to make informed decisions.

🤝

Strong Partner Network Salesforce has built a vast ecosystem of partners and systems integrators, enhancing its distribution and support capabilities across industries.

🔗

Comprehensive Ecosystem The integration of various services like Sales, Service, Marketing, and Tableau creates a unified platform that enhances customer experience and retention.

🏆

Strong Brand Recognition Salesforce is a leader in the CRM space with a well-established brand, fostering trust and loyalty among customers.

Key Business Risks

📉

Economic Downturn Recession or economic instability may reduce customer spending on software solutions.

⚔️

Market Competition Intense competition from other CRM and software companies may lead to loss of market share.

💻

Technological Changes Rapid technological advancements could render existing products obsolete if not adapted quickly.

🔒

Data Security and Privacy Potential data breaches or compliance failures could undermine customer trust and lead to legal penalties.

👥

Dependency on Key Customers Heavy reliance on a few large customers may result in significant revenue loss if they switch to competitors.

Meeting Expectations

9 /10

Higher values indicate better execution and credibility

Business Overview

Performance Analysis

Stock Price

Performance Analysis

Stock Price